EssentialReplay answers your business WhatsApp instantly, books, collects payment, and knows when to hand the conversation to you. Choose the version built for what you manage.
Salons, clinics, workshops, vets. Replies on WhatsApp, books appointments on your real calendar and collects the deposit before confirming.
See for businesses ↓ EssentialGuestOnline check-in, paid upselling, and every guest request turned into a task for your team — all through WhatsApp.
See for hotels ↓EssentialReplay answers your business WhatsApp instantly, books appointments on your real calendar, and only notifies you when something needs your judgment. No new apps for your customers, no night shifts for you.
Your customers don't wait: if no one replies within minutes, they message the next business on their list. EssentialReplay closes that window.
We use your real WhatsApp Business number. Your customers keep messaging exactly where they already message you today.
Services, prices and hours. The agent only answers with that information — it never invents a price or a time slot that doesn't exist.
It checks real availability, confirms with the customer, and creates the appointment. If anything falls outside the norm, it hands it to you — or to our team, 24/7.
Checks and books against your real calendar — it never offers a slot that's already taken.
Collects the deposit or full payment right in the WhatsApp chat, with the gateway connected to your own bank account.
Every customer and appointment is saved in your database. We configure the reminder frequency that works best for your type of business.
Not a generic chatbot: it learns your services, prices, hours and tone of voice to talk the way your own reception would.
When the agent escalates something sensitive, someone from our team can step in within minutes — day or night, not just while you're awake.
Recovered appointments, no-human resolution rate, value generated — the number you show your accountant.
The same agent also replies on Instagram DM, not just WhatsApp.
Runs on your own WhatsApp Business. To your customers, it still looks like you're the one answering.
No tiers to compare, no features hidden behind a higher price.
EssentialGuest welcomes your guests on WhatsApp from booking to check-out: answers questions, handles check-in, charges for upgrades, and turns every request into a task for your team — without anyone needing to be awake to manage it.
Between the front desk, the phone and WhatsApp, something always slips through. EssentialGuest makes sure it doesn't.
We use the hotel's WhatsApp and, if you want, connect it to your PMS to sync bookings and availability.
Check-in/out times, upselling prices, available services. The agent never invents a rate that doesn't exist.
Answers questions, handles check-in, charges for upgrades and creates tasks for housekeeping or maintenance the moment they come up.
The guest checks in and uploads their documents from WhatsApp, no lines at the front desk.
Offers and charges for late check-out, room upgrades or experiences, straight through WhatsApp.
Every guest request ("I need towels", "the AC isn't cooling") creates an automatic task for the right team.
Answers questions about the hotel, the area and its services, in the guest's own language, at any hour.
If a guest needs something sensitive, the agent escalates it to your team or ours, 24/7.
Conversations, generated tasks and upselling revenue, all in one place.
Final price adjusted if we integrate your PMS — we review it together before starting.
Leave us your details and what you need, and we'll get back to you — no obligation.